Privacy Policy | Authentiq Mindset

1. Introduction

Authentiq Mindset (“we”, “us”, or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website at authentiqmindset.com.

2. Information We Collect

We may collect the following types of information:

Account information: Name, email address, and password when you register.
Health data: Steps, weight, fasting records, meals, mood entries, and journal content you choose to log.
Device information: Device type, operating system, and push notification tokens.
Usage data: How you interact with the app and which features you use.
Contact information: Messages you send us via the contact form.

3. How We Use Your Information

To provide, maintain, and improve our services
To personalise your experience and AI coaching
To send push notifications and email updates you have opted into
To process payments for subscriptions and purchases
To respond to your enquiries and support requests
To detect, prevent, and address technical issues

4. Data Sharing

We do not sell your personal data. We may share your information with:

Service providers: Third-party vendors who assist in operating our platform (e.g. payment processing via Stripe, email delivery).
AI services: Your journal content and health data may be processed by AI services (OpenAI) solely to provide coaching responses. This data is not used for training by third parties.
Legal requirements: If required by law, court order, or governmental authority.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time — see our Account Deletion page for instructions.

6. Security

We implement reasonable technical and organisational measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Your Rights

Depending on your jurisdiction, you may have rights to:

Access the personal data we hold about you
Correct inaccurate data
Request deletion of your data
Object to or restrict processing
Data portability

To exercise these rights, contact us at hello@authentiqmindset.com.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at: hello@authentiqmindset.com